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PRIVACY POLICY

Rocky Mountain Adventure Park Privacy Policy 

 

Updated: June 1, 2020. 

 

Solstice Land Company Inc.  o/a ("Rocky Mountain Adventure Park -  RMAP") operates https://rockymtnadventurepark.ca and may operate other websites. It is Rocky Mountain Adventure Park’s policy to respect your privacy regarding any information we may collect while operating our websites, point of sale systems and other digital applications that collect your personal information. 

 

By using this website and other websites owned by RMAP and by interacting with the our point of sale systems, affiliated digital programs and applications that are used in the operation of the business, the user of these services agrees to the following privacy policy statements and terms of use that help us provide you with the services necessary to ensure a pleasant experience. 

 

To further protect your personal information you may change your web browser privacy settings, refuse digital cookies from the website(s). Though by doing so your website experience or usefulness of our services may be impeded or not work at all. 

 

To ensure that your website and application sessions have a secure transmission of data. Please locate the lock icon indicated in the address bar and our website address starts with ‘https:/’..
 

This Privacy Policy explains how Rocky Mountain Adventure Park (also referred to as  “Company”, “we”, “us”, “our’) collects, uses, discloses, and otherwise processes personal data on behalf of our customers in connection with our website, point of sale application (Clover POS), digital forms of our Release of Liability and Indemnity Agreements, non-identifying information, website-cookies, online photography systems and other digital applications that you may interact with at  (‘applications” “website” “POS”) 

GATHERING OF NON-PERSONALLY-IDENTIFYING INFORMATION

 

RMAP collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. RMAP purpose in collecting non-personally identifying information is to better understand how RMAP visitors use its website. From time to time, RMAP may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. 

GATHERING OF PERSONALLY-IDENTIFYING INFORMATION

 

RMAP also collects personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on RMAP blogs/sites. RMAP only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left. 

Certain visitors to RMAP's websites choose to interact with RMAP in ways that require RMAP to gather personally-identifying information including inperson POS explained further in this document. The amount and type of information that RMAP gathers depends on the nature of the interaction. For example, we ask visitors who sign up at https://rockymtnadventurepark.ca to provide a username and email address. Those who engage in transactions with RMAP are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, RMAP collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with RMAP. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

AGGREGATED STATISTICS & SEARCH ENGINE ANALYTICS

RMAP may collect statistics about the behavior of visitors to its websites. RMAP may display this information publicly or provide it to others and 3rd party digital applications, and digital search engines to enhance the optimization of the website. However, RMAP does not disclose personally-identifying information other than as described below. 

 

We work with analytics providers such as Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of the website and report on activities and trends. You can learn about Google’s practices by going to https://www.google.com/policie…, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpag….

PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION

RMAP discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on RMAP behalf or to provide services available at RMAP websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using RMAP websites, you consent to the transfer of such information to them. RMAP will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, RMAP discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when RMAP believes in good faith that disclosure is reasonably necessary to protect the property or rights of RMAP, third parties or the public at large. If you are a registered user of an RMAP website and have supplied your email address, RMAP may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with RMAP and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. RMAP takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

 

COOKIES

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. RMAP uses cookies to help RMAP identify and track visitors, their usage of RMAP website, and their website access preferences. RMAP visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using RMAP's websites, with the drawback that certain features of RMAP's websites may not function properly without the aid of cookies.

 

We use the following types of cookies on this website:

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistic cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

 

BUSINESS TRANSFERS

 

If RMAP, or substantially all of its assets, were acquired, or in the unlikely event that RMAP goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of RMAP may continue to use your personal information as set forth in this policy.

 

BY USING OUR WEBSITE YOU AGREE TO THE FOLLOWING CHANGES

RMAP encourages visitors to frequently check this page as changes to our privacy policy, terms and conditions may change from time to time without notice. Sometimes we may post a blog update or a newsletter announcement regarding changes to our terms and conditions and privacy policies. 

 

REQUESTS RELATING TO LEGAL RIGHTS UNDER THE GDPR

Individuals in the European Union are entitled to certain rights under the GDPR relating to the collection and processing of their personal information. All such requests should be directed to RMAP GDPR Privacy at experience@rockymtnadventurepark.ca.

CONTACT US

For any questions, comments or concerns regarding our Privacy Policy, please contact Rocky Mountain Adventure Park at 250-344-8420 or email at experience@rockymtnadventurepark.ca

CLOVER POINT OF SALE RETAIL AND COMMERCE APPLICATION SYSTEM 

Rocky Mountain Adventure park uses the Clover Point of Sale system to process all retail transactions. The following further explains the collection and use of personal information by Clover POS. 

 

This “Privacy Policy” explains how Rocky Mountain Adventure Park (the "Merchant") collects, uses, discloses, and otherwise processes personal data on behalf of our customers – typically, merchants (any, a “Merchant”) – in connection with our application, Rocky Mountain Adventure Park website POS, which runs on the Clover Point of Sale system (“Clover POS”). This Privacy Policy does not apply to the Company’s privacy practices in any other context.

RMAP's processing of personal data in connection with the Clover POS application is governed by this Privacy Policy and our agreements with the Merchant. In the event of any conflict between this Privacy Policy and a customer agreement, the customer agreement will control to the extent permitted by applicable law.

This Clover Point-of-Sale Application Privacy Policy is not a substitute for any privacy policy that a Merchant may be required to provide to their customers, personnel, or other individuals.

INFORMATION WE COLLECT

Clover POS may collect personal data from or on behalf of Merchants. Merchants determine the scope of the personal data transferred to us or that we collect, and the information we receive may vary by Merchant. Typically, the information Clover POS collects on behalf of the Merchant includes:

INFORMATION WE COLLECT WHEN A MERCHANT MAKES A PURCHASE

When a customer makes a payment via a Clover POS, we collect information about the transaction, which may include personal data. Information about transactions includes the payment card used, name associated with the payment card, the location of the merchant’s store, date and time of the transaction, transaction amount, and information about the goods or services purchased in the transaction.

In addition, we may collect other information that is supplied by the customer in relation to other applications that RMAP uses. 

 

Additional information Merchants’ customers provide through the Clover POS ancillary to a payment

We may collect additional information ancillary to the payment. This information may include:

  • Customers’ email address or phone number, such as when the customer chooses to receive an electronic receipt

  • Customers’ marketing preferences, such as whether the customer wishes to receive marketing communications or newsletters

  • Information about participating customers’ activity in a merchant loyalty program

  • Customers’ physical address, where needed for delivery of goods or services

  • Other information the customer provides, such as birthdate, interests or preferences, reviews, and feedback

In addition, we may collect other information that is supplied by the customer in relation to other applications that RMAP uses. 

ADDITIONAL INFORMATION THAT MERCHANTS PROVIDE TO CLOVER ABOUT THEIR CUSTOMERS

Merchants may provide us with additional information directly, via access they grant to us, or otherwise. The types of information that merchants may provide to us about their customers include email addresses, phone numbers, and purchase history [describe any other applicable information]. The types of information that merchants may provide to us about their personnel include email addresses, phone numbers, shifts, and sales history [describe any other applicable information].

HOW WE USE THE INFORMATION CLOVER COLLECTS

We use the personal data we collect for or on behalf of Merchants, to provide our services and the functionality of our application. 

We may also use personal data for related internal purposes, including:

  • To provide information about the application, such as important updates or changes to the application and security alerts

  • To measure performance of and improve the application

  • To respond to inquiries, complaints, and requests for customer support

In addition Clover POS may use personal data as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our application; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

How Clover POS Shares Information with RMAP

We may share personal data that we collect with:

  • The Merchant from whom or on whose behalf we collected the personal data

  • The platform on which our application runs, the Clover POS. You may view Clover’s Privacy Notice here.

  • With third parties as a Merchant may direct

  • With third party service providers that help us manage and improve the application

  • With Company subsidiaries and corporate affiliates for the purposes described in this Privacy Policy or in our agreement with a Merchant

Company may disclose personal data to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our application; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

Company may sell or transfer some or all of its business or assets, including your personal data, in connection with a business transaction (or potential business transaction) such as a merger, consolidation, acquisition, reorganization or sale of assets or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this Privacy Policy.

 

YOUR RIGHTS AND CHOICES

DATA SUBJECT RIGHTS

To the extent that applicable law provides individuals with rights pertaining to their personal information, such as to review and request changes to their personal information, individuals should contact the Merchant with any requests pertaining to the Merchant’s use of our application. To the extent that Clover is responsible for responding to data subject rights requests under applicable law, individuals may contact Clover with applicable requests as explained in Clover’s Privacy Notice, https://www.clover.com/privacy-policy. Company will assist a Merchant, or Clover, as applicable, in responding to such requests subject to our contract with a Merchant or Clover.

COMPLAINTS

If you have a complaint about our handling of personal data, you may contact us via the contact information provided below.

UPDATES

We reserve the right to modify this Privacy Policy at any time. We will notify you of updates by updating the date of this Privacy Policy.

CONTACT US

You may contact us with any questions, comments, or complaints, about this Privacy Policy or our privacy practices via experience@rockymtnadventurepark.ca

ADDITIONAL INFORMATION FOR RMAP E-COMMERCE TRANSACTIONS LOCATED IN EUROPE

 

CONTROLLER

Clover POS is a data processor acting for and on behalf of the Merchant that has installed our application on their Website e-commerce site. That Merchant is the controller of personal data that we process on its behalf. Clover is also a controller of personal data in some circumstances. Clover’s Privacy Notice is available at https://www.clover.com/privacy-policy.

 

LEGAL BASES FOR PROCESSING

 

Company processes personal data as directed or permitted by the Merchant that uses our application. The Merchant is responsible for establishing a legal basis for our processing of personal data for or on behalf of the Merchant.

CROSS BORDER DATA TRANSFER

When we transfer personal data outside of Europe to countries not deemed by the European Commission to provide an adequate level of protection for personal data, we make the transfer pursuant to one of the following transfer mechanisms:

  • A contract approved by the European Commission (sometimes called “Model Clauses” or “Standard Contractual Clauses”);

  • The EU-US Privacy Shield;

  • The recipient’s Binding Corporate Rules;

  • The consent of the individual to whom the personal data relates; or

  • Other mechanisms or legal grounds as may be permitted under applicable European law.

You may contact us with questions about our transfer mechanism.

DATA RETENTION

Subject to our agreement with a Merchant, Company retains personal data for as long as necessary to (a) provide our products and services; (b) comply with legal obligations; (c) resolve disputes; and (d) enforce the terms of any agreement we may have with a Merchant. You may contact us for additional information about our data retention practices in connection with the application.

 

DATA SUBJECT RIGHTS

 

Under certain circumstances, data subjects in Europe have certain rights relating to their personal data, which include the rights to request from the Controller (a) access to the data subject’s personal data; (b) correction of incomplete or inaccurate personal data; (c) erasure of personal data; (d) restriction of processing concerning the data subject; and (e) that the controller provide a copy of the data subject’s personal data that the data subject provided to the controller in a structured, commonly used and machine-readable format. Data subjects may also object to a controller’s processing of personal data under certain circumstances. Where processing is based on a data subject’s consent, the data subject has the right to withdraw consent at any time; however, the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. Data subjects may also file a complaint with a supervisory authority. You may view contact information for supervisory authorities at https://edpb.europa.eu/about-edpb/board/members_en. Data subjects in Europe should direct any rights request to the appropriate Controller.

 

ADDRESS

503 Golden Donald Upper Road
PO Box 1985
Golden, British Columbia
Canada V0A 1H1

 

experience@rockymtnadventurepark.ca 

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OPENING MAY 2021

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